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Double your monthly reviews, delegate and automate your content creation with textable review invites, automations, AI-powered replies, and your own creative team!
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Features
Attract new customers with more 5-star reviews
We believe that your customer's voice is the most powerful asset for your business. We offer a comprehensive solution that allows you to embed, share, filter, and outreach reviews effortlessly.
No time to reply with AI or want custom responses?
Let our Brand Specialist respond for you and give you peace of mind and feel relaxed knowing your reputation is in the hands of experts!
COLLECT
Drive more foot traffic as the #1 rated business in your area.
93% of customers say online reviews had an impact on their buying decisions. With TC App, you’ll bring more customers in the door with better and more frequent reviews, just by texting and automating review requests.
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MONITOR
Rank higher on Google, and get more business.
With more 5-star reviews, your business will rise to the first page on Google when potential customers search for businesses in your area. By becoming the obvious choice, you’ll convert new leads faster with your stellar reputation.
The Hidden Cost of Bad or No Reviews
The Financial Impact of Bad Reviews
Studies have shown that just one negative review can deter 22% of potential customers. When that number increases to three negative reviews, nearly 59% of potential customers may choose a competitor instead. Businesses that ignore these warnings often experience drastic drops in revenue. According to a study by Harvard Business School, an increase of one star in a Yelp rating leads to a 5–9% increase in sales, while a single negative review can cost you up to 30 customers.
No Reviews? Just as Bad as Negative Ones
While having negative reviews is harmful, having no reviews at all can be just as damaging.
In a world where consumers rely on peer
opinions, businesses without reviews appear untrustworthy.
A study from Call Source found that businesses that fail to claim their listings on review sites earn
24% less revenue than average, while those that actively manage their reviews see a 58% boost in revenue
Google Ads and SEO: The Hidden Revenue Drain
Many businesses invest heavily in Google Ads and SEO to drive traffic. However, what happens when potential customers click on a business's ad, only to find a poor review rating? They leave.
The Solution: A Review Management System
Implementing a strong review management strategy prevents lost revenue by automating review collection, responding in real-time, and engaging customers. Research shows that businesses with 200 or more reviews generate twice as much revenue as those with fewer reviews. Actively managing reviews, responding to customer feedback, and encouraging satisfied customers to leave positive reviews can dramatically increase revenue.
Let's Make Sure This Doesn't Happen to You!
‘Absolutely terrible’: Thrashed by reviews, this longtime Meridian restaurant has closed!'
- By Michael Deeds | Idaho Statesman
Updated October 24, 2024 2:50 PM
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Get found on Facebook faster by new customers.
When people search for businesses on Facebook, they’re going to find and choose the one with the best reviews—and with our software, that’ll be your business.
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INTEGRATIONS
Connect and manage all your review sites in one easy place.
Beyond Google and Facebook, connect all of your key review sites, like Yellow Pages, BBB, DealerRater, and more, so you can keep track of all your customer feedback in one place.
STARTING PLANS
Lifetime Early Bird Offer - For the 1st 100 accounts!
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REPUTATION & MEDIA TEAM IN A BUNDLE
It Only Gets Better!
Our team and partner experts can help you create engaging content like videos, stunning graphics, and infographics to stand out online. With our social media specialists, content creators and reputation software bundle services can help you strengthen your brand, save you time, money and reach a wider audience!
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